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Frequently Asked Questions

Product FAQs

1: What types of work gloves do you offer?

A: We offer a full range of gloves including general-purpose gloves, cut-resistant gloves, oil-resistant gloves, impact gloves, anti-static gloves, welding gloves, winter gloves, garden gloves, household gloves, and kids gloves.
A: Yes. Quality and safety are our top priorities. Many of our safety gloves are rigorously tested and certified to meet international standards, including CE and ANSI. Our cut-resistant gloves, for example, are rated according to EN388 standards. You can view certifications on our About Us page (link to About Us) or on individual product pages.
A: Absolutely. We offer gloves in various materials tailored to different work environments and protection levels.
A: Yes, our gloves are available in sizes ranging from S to XL. Custom sizing can also be arranged for bulk orders.
A: Our gloves and safety shoes are widely used in agriculture, construction, automotive, electronics, steel, glass, and manufacturing industries.
A: Yes, we provide free samples, but the shipping cost is covered by the buyer.

Service & Support FAQs

1: Do you offer OEM/ODM services?

A: Absolutely. We specialize in providing end-to-end OEM and ODM solutions for brands and wholesalers worldwide. From material selection and custom logo printing to unique packaging design, our team works with you to create custom work gloves that meet your exact specifications.

A: Of course. Our experienced sales and technical team will help you choose the most suitable gloves based on your industry, working conditions, and protection needs.

A: Yes. All of our pricing is structured for B2B clients. We offer competitive wholesale pricing based on order volume. For a detailed quote on a bulk order, please contact our sales team with your requirements.

Ordering FAQs

1: What’s the minimum order quantity (MOQ)?

A: Our standard MOQ for most custom work gloves is between 3,000 and 6,000 pairs, depending on the complexity and materials. We are flexible and may accept smaller trial orders for new partners. Please contact us to discuss your specific needs.
A: Simply contact us via Email, Email1, WhatsApp, or phone. Our sales team will guide you through the process, including product selection, customization, and payment.
A: Yes, samples are available upon request. Some may be free; others may require a nominal fee depending on product type.
A: Yes! We offer full OEM/ODM services, including custom logos, colors, and packaging design.

Shipping & Logistics FAQs

1: How do you ship the orders?

A: We ship via reliable international carriers such as DHL, FedEx, and UPS or by sea and air freight, depending on order size and urgency.

A: Our standard lead time is 7–25 days, depending on the order quantity and customization requirements.
A: Yes, we support a wide range of trade terms, including EXW, FOB, CIF, and DDP, based on customer needs.
A: Yes, a tracking number will be provided once your order is dispatched.

After-Sales FAQs

1: What if I receive defective products?

A: We have a strict quality control process. However, if you receive any defective items, please contact us within 7 days with photos and details, and we’ll arrange for a replacement or refund.
A: Yes, we offer a quality guarantee based on usage and product category. Please contact our team for specifics.

A: Returns and exchanges are accepted under certain conditions. Please reach out to our customer service team for approval and instructions.

Still Have a Question?

 If you couldn’t find the answer you were looking for, our team of hand protection experts is ready to help. Contact us today for product recommendations, technical specifications, or to start your custom OEM project.

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